Privacy Policy

Last updated: May 2026

At Madsen Gardening Services we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our services.

Information We Collect

We may collect personal information including:

Your name
Phone number
Email address
Property address
Details submitted through contact or quote forms
Information relating to requested services
Website usage information such as browser type, IP address, pages visited, and cookies

We only collect personal information that is reasonably necessary to provide our gardening, lawn mowing, hedge trimming, pressure washing, and property maintenance services.

How We Collect Information

We may collect information when you:

Submit a contact or quote form
Contact us by phone, email, or social media
Book a service
Subscribe to updates or promotions
Browse or interact with our website

Some information may also be collected automatically through cookies and website analytics tools.

How We Use Your Information

We may use your information to:

Respond to enquiries
Provide quotes and services
Communicate regarding bookings or appointments
Improve our website and customer experience
Send service updates or promotional offers (where permitted)
Maintain internal business records

We do not sell or rent your personal information to third parties.

Cookies & Website Analytics

Our website may use cookies and analytics services to understand how visitors use the website and improve performance. Cookies are small files stored on your device that help enhance your browsing experience.

You can choose to disable cookies through your browser settings, although some website features may not function correctly.

Third-Party Services

We may use trusted third-party providers to help operate our website or business services, including

Website hosting providers
Analytics services
Online booking or contact form systems
Email or communication platforms

These providers may have access to information only as necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Madsen Gardening Services
Email: info@madsengardening.com
Phone: 0423 063 741
Website: www.madsengardening.com

For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC).